TEAM’s Collaborate 13 Recap

April 18, 2013

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Collaborate 13 has come to an end and we would like to reflect on our trip to the Denver summit. Aside from the surprise of snowy April weather, TEAM had many great announcements over the week and in case you missed them here they are:

Engineered to Work Together – TEAM Informatics WebCenter Sites Connector v. 1.1 for WebCenter Content

TEAM Informatics Announces Full Life-Cycle, Paper to Paperless Solution, with Gill Digital

TEAM Informatics Announces Growth in North American Public Sector with Continuing Success in Oracle WebCenter

These announcements reflect TEAM’s on-going strategy of providing solutions that get the most out of software, providing all-in-one solution packages, and growing in each vertical with each successful project. Our commitment to our customers is only strengthened by our commitment to Oracle technology.

TEAM also had 4 great presentations: (Click to see the Slideshares)

We thank everyone that attended and TEAM would like to add a special thank you to Todd Matthews from Starwood Hotels for his time and efforts in presenting with us.

It was a great event and we were happy to see so many attendees, customers and partners stop by our booth. Collaborate is not only a great event to meet potential customers and create opportunities, but also a forum to establish strategic partnerships with other vendors. We will see what the spring and summer months will bring and we are already looking ahead for Oracle OpenWorld in September!


WebCenter Sites Connector v.1.1 is Released!

April 10, 2013

By: Scott Olesen – Director of R&D

Our R&D team has been working diligently to improve the WebCenter Sites Connector and version 1.1 has arrived!TEAM WCsites Connector Box

The TEAM WebCenter Sites Connector allows you to leverage the Oracle WebCenter Content enterprise content management platform and deliver centrally-managed content to all your WebCenter Sites deployments. By utilizing the WebCenter Content platform behind WebCenter Sites you can simplify and automate the entire process of authoring, site design, content publishing and deployment, content targeting, site analytics and optimization, and user-generated content for your websites.

The newest features included in version 1.1 focus on scalability and compatibility with the latest WebCenter releases.  The replication rate from WebCenter Content to Sites can be fine-tuned to increase transfer rates during times of lower traffic or during batch loads. Administrators can also choose to perform the replication immediately or wait for the a scheduled time.

WebCenter Sites Connector features include:

  • Enables the Oracle-recommended enterprise content infrastructure to be utilized with WebCenter Sites
  • Full integration with WebCenter Content DAM renditioning
  • Integrated rules engine for easy mapping between WebCenter  Content items and WebCenter Sites attributes
  • Utilizes fully supported WebCenter APIs
  • Flexibility to extend it to map Site Studio webpages to Sites assets.

See the Product Specification Sheet.

Read the Press Release!

If you would like to combine the power of WebCenter Sites with WebCenter Content contact us today!


Join WebCenter Experts TEAM Informatics at Collaborate 2013 in Denver, CO.

April 2, 2013
 

 

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Collaborate13 is just around the corner, and we want to make sure you get the most out of your visit!

Want to learn how to connect WebCenter Sites to WebCenter Content?

Search WebCenter Content with the power of Google Search?

Upgrade to WebCenter Content 11g with on-demand development support?

Resolve all the questions you have about Oracle WebCenter by joining TEAM at Collaborate 2013 in Denver, CO. April 7th-11th. Stop by our booth #1377 for our product demonstrations and be sure to catch one of our 4 presentations on Oracle WebCenter from our certified experts:

  • WebCenter as a Cloud App on Exalogic – A Case Study on Virtualization and Performance
  • Dealing with ROT – Email Management using Oracle WebCenter Records
  • Web-based Contract Management for Starwood Hotels -
    A Case Study using Oracle WebCenter
  • Records Management for Technologists  

For scheduled times and locations look here. 

Collaborate 2013

April 7th-11th

Colorado Convention Center

Denver, CO

Set up a time to speak with members of TEAM at Collaborate.

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Webcast Q&A: ResCare Solves Content Lifecycle Challenges with Oracle WebCenter

November 8, 2012

Last week we had a WebCast as part of Oracle’s WebCenter in Action webcast series, “ResCare Solves Content Lifecycle Challenges with Oracle WebCenter“, where customer Joe Lichtefeld from ResCare and Wayne Boerger & Doug Thompson from TEAM shared how Oracle WebCenter is powering and allowing ResCare to solve content lifecycle challenges, reduce compliance and business risks, and increase adoption of intranet as primary business communication tool.

In case you missed it, here’s a recap of the Q&A.

Joe Lichtefeld

Joe Lichtefeld, ResCare 

Q: Did you run into any issues in the deployment of the platform?
A: We experienced very few issues when implementing the content management and search functionalities. There were some challenges in determining the metadata structure. We tried to find a fine balance between having enough fields to provide the functionality needed, but trying to limit the impact to the contributing members.

Q: What has been the biggest benefit your end users have seen?
A: The biggest benefit to date is two-fold. Content on the intranet can be maintained by the individual contributors more timely than in our old process of all requests being updated by IT. The other big benefit is the ability to find the most current version of a document instead of relying on emails and phone calls to track down the “current” version.

Q: Was there any resistance internally when implementing the solution? If so, how did you overcome that?
A: We experienced very little resistance. Most of our community groups were eager to be able to contribute and maintain their information. We had the normal hurdles of training and follow-up training with implementing a new system and process. As our second phase rolled out access to all employees, we have received more positive feedback on the accessibility of information.

Wayne BoergerDoug Thompson

Wayne Boerger & Doug Thompson, TEAM Informatics

Q: Can you integrate multiple repositories with the Google Search Appliance?
A: Yes, the Google Search Appliance is designed to index lots of different repositories, from both public and internal sources. There are included connectors to many repositories, such as SharePoint, databases, file systems, LDAP, and with the TEAM GSA Connector and the Oracle Content Server. And the index for these repositories can be configured into different collections depending on the use cases that each customer has, and really, for each need within a customer environment.

Q: How many different filters can you add when the search results are returned? 
A: Presuming this question is about the filtering on the search results. You can add as many filters as you like and it can be done by collection or any number of other criteria. Most importantly, customers now have the ability to limit the returned content by a set metadata value.

Q: With the TEAM Sites Connector, what types of content can you sync?
A: There’s really no limit; if it can be checked into the content server, then it is eligible for sync into Sites.  So basically, any digital file that has relevance to a Sites implementation can be checked into the WC Content central repository and then the connector can/will manage it.

Q: Using the Connector, are there any limitations around where in Sites synced content can be used?
A: There are no limitations about where it can be used. When setting up your environment to use it, you just need to think through the different destinations on the Sites side that might use the content; that way you’ve got the right information to create the rules needed for the connector.

Please reach out to us to find out how TEAM can put YOUR unstructured data to work.  Read more on the WebCenter Sites Connector by TEAM.

ResCare Solves Content Lifecycle Challenges with Oracle WebCenter from Oracle WebCenter

Webcast Series: Oracle WebCenter Content and Oracle WebCenter Imaging for Applications

October 17, 2012

Over the next three Thursdays Oracle is hosting webcasts (register and get more information here)  featuring Jamie Rancourt, Lance Shaw, and Sunthar Tharmalingam from Oracle’s product team to discuss how WebCenter Content and Imaging can add tremendous value to your business processes. Find out how to extend your vision and productivity.  This webinar series has the following topics:

Using Oracle WebCenter to Content-Enable Your Business Applications
Date: Thursday, October 18, 2012
Time: 10am PT / 1pm ET

Optimize AP Processing with Oracle WebCenter Imaging for Oracle Applications
Date: Thursday, October 25, 2012
Time: 10am PT / 1pm ET

Streamline Processes with Oracle WebCenter Content Management for Human Resources Applications
Date: Thursday, November 1, 2012
Time: 10am PT / 1pm ET

TEAM recently announced TEAM Cloud at Oracle OpenWorld, which allows you to deploy WebCenter from our private cloud on an engineered system; saving you time and money.  Read more about TEAM Cloud.

You can follow up with us after each webinar on twitter to ask questions about what you learned. Just follow @TEAMinformatics and direct message or mention our name in your tweet! You can also contact us directly to see how we can join YOUR team to make it happen.


How TEAM and Its Customers Get It Done; Development Support

September 27, 2012

By: Joe Hutchings – Manager, Managed Services

If you’ve ever wondered how to tackle your never ending WebCenter or Site Studio “to do” list that might be too small for a formal engagement with Professional Services, then TEAM’s new complement to the Enterprise Support Services suite could be just what you’re looking for. Customers have asked us for access to application development support services for their supported environments, and we’ve answered with the Development Support solution.

Development Support enables us to provide guidance and assistance with development tasks or issues experienced during various stages in the project life-cycle. It’s based on a monthly retainer that provides a specified allotment of hours per month which can be used for assistance with all sorts of application development questions, issues or tasks such as: Site Studio template development and web site adjustments, workflow enhancements, core WebCenter Content component development, core java handlers and scheduled events, custom Idoc Script functions, development assistance with the incorporation of WebCenter Content into WebCenter Sites information delivery, and general application development code reviews.

This offering provides a really nice way to tap into application development consulting expertise for your day-to-day needs as an extension of support for your enterprise content management solutions. We’ve helped our customers take advantage of Development Support services to: develop new content contribution templates, create new pages for mobile sites, extend web site search capabilities, enhance application error logging and handling, create and extend functionality of custom components, improve overall application performance.

If any of these needs ring familiar to you then Development Services could be just the answer to turning your “to do” list into a “wow – we actually got it done!” list instead. Please let us know if there’s anything we can do to help get it done!


Navigating WebCenter: Getting Started with Sites

September 25, 2012

By: Wayne Boerger – Product Manager

Oracle customers, particularly those with Middleware and WebCenter deployments, have lately been hearing a lot about WebCenter Sites, formerly Fatwire. As with many innovative technology products, it’s not always clear where to start, especially when that technology has been acquired.

One of the important considerations with new technology is to recognize that it is often replacing or superseding existing technology. In the case of Sites, many customers will find it necessary to move from Site Studio to gain the enhanced web experience tools. But how do you do this? Sites and Content/Site Studio have very different repositories (Content having a much stronger focus on the enterprise than Sites/Fatwire, which was exclusively web-focused), different security models, different object models, etc. Thankfully, TEAM has the solution.

The TEAM Sites Connector allows you to continue to leverage all of the enterprise capabilities of Content while making select items available for use within Sites. You can decide which items to sync, when to do it, where to make it visible, and essentially retain the “single repository” principle that is inherent in the WebCenter story. This connector provides the path for customers to follow so they can get started with their strategic updates to their web presence using Sites. Furthermore, it enables customers to rationalize and consolidate more of their web property into a single strategic solution.

Let us show you how the TEAM Sites Connector can speed your adoption of the latest WebCenter technologies and increase your success on the web! Contact us today! And you can request a meeting with TEAM management at Oracle OpenWorld!


WebCenter Sites as a Web Content Management Framework

August 21, 2012

By: Jon Chartrand – Solution Architect

When we last talked about WebCenter Sites the community at large was gushing about the recent Oracle announcement of the 11g release. Since then we’ve had time to evaluate the product and take a moment to reflect on our own levels of enthusiasm. What we can tell you now is that we still couldn’t be more excited. You see, now more than ever it’s clear that Oracle is not delivering just another application amidst another stack but rather a true vision for the space. Whereas WebCenter Content with Site Studio was a platform, WebCenter Sites is a framework.

With a platform you’re handed a packaged solution which is mostly one-size-fits-all. You can customize it to some degree but the end result is pretty much locked in. A framework, though, gives you the tools to use-or-not-use as you need to make a solution that works for you. What you might not yet realize is that WebCenter Sites can really be viewed as a composite framework of components which mesh together to provide you with unparalleled power and scalability.

We told you in our last Sites post that we’d take some time to break down some of Sites’ most powerful features and what they mean for the WCM space but we also feel it’s important to provide a unified portrait of the product so you can get a ten thousand foot view first. Let’s take a moment to discuss some of the most important components so you can begin to understand the scope of what WebCenter Sites delivers.

The Content Server

The Sites Content Management System is the core of the product and was built from the ground up specifically to meet the wide demands of web content management. It’s a different animal from WebCenter Content in that it’s not designed for Enterprise Content/Document Management. This isn’t a shortcoming though as Sites’ unlimited asset modeling infrastructure creates the flexibility required to easily encompass the vast array of web content that can be thrown at it. More than just metadata, the asset modeling in Sites allows you to tag, reference, and interconnect your content more completely than ever before. With the addition of TEAM’s Sites Connector your WebCenter Content repository can communicate and share content with Sites making disparate repositories far more unified.

Community

We can help you produce the most beautiful, most informative, most useful site the Internet has ever known but today’s standards on the web must include participation. Visitors want to see what you’re sharing but they also want to react as well. Establishing community around your product or information is one key to building brand trust and eliciting visitor return and Community for Sites provides a suite of functionality that overlays your whole Sites presence.  More than just commenting, Community provides reviews, ratings, polls, moderation capabilities and social network integration.

Analytics

Oracle has recognized that your online presence metrics are not something that should be left to the whims of a third party or hammered at by a tool that wasn’t built to understand your web content management strategy. Analytics for Sites stands side-by-side with your implementation and delivers solid metrics not just based on the usual categories but also meshes with your targeting campaigns and edge caching strategy as well.

Targeting

Knowing which content to show to which visitors and being able to make that a reality is a marketer’s nirvana. Accomplishing this is now very possible with Targeting for Sites. Combined with the power of real-time analytics, Targeting gives you the opportunity to segment visitors based on metrics appropriate to your business and to deliver relevant, informative content based on those segments. From simple suggestions based on browsing patterns to complex socioeconomic modeling based on analytics and geolocation, Targeting for Sites can help you deliver the right content to the right eyes.

Satellite Server

How do you enable state-of-the-art distributed caching and publishing to drive faster content delivery to your visitors without paying a fortune? Sites has that covered. By deploying Satellite Server nodes on low-cost hardware, pages can be cached, assembled and even personalized for each visitor. This means no matter where they are in the world, you can take steps to improve visitors’ experience with your site.

Now realize that all these components are managed in a unified Web Experience Management interface and begin thinking on how we might arrange, utilize and manipulate different aspects of these components to build a comprehensive solution to your online presence needs. From rapid deployment to visitor interaction to targeted delivery to everything combined – the Sites components can clearly be utilized in a way that best fits your needs. That is a true framework. Oracle puts the tools on the table and we work together to forge a solution that’s more comprehensive, scalable, interactive, and unified than was ever possible before.

Read “WebCenter Sites 11g: It’s Kind of a Big Deal


WebCenter Sites 11g: It’s Kind of a Big Deal

May 16, 2012

By: Jon Chartrand – Solution Architect

Oracle unveiled the first step in their vision for the recently-acquired FatWire suite of software with the announcement of the 11g release of WebCenter Sites. We’ve all known for some time now that the intention was to have WebCenter Sites play a pillar role in the WebCenter Suite and Oracle’s just-released update shows their obvious dedication to the product. Oracle clearly has no intention of sitting on their laurels with this one and in just a short time has managed to overhaul and improve a surprisingly deep level of functionality within the product. We at TEAM are truly excited about this first release and what it very likely means for the product in the coming months.

Oracle’s coverage of this release has had a heavy focus on two major aspects of the 11g update – the revamped WYSIWYG (what-you-see-is-what-you-get) editor environment and the extension of social integration functions for the platform’s UGC (user generated content) capabilities. We see both of these points as excellent indicators of the kind of experience that Oracle is working to provide to both you and your visitors. That is, WebCenter Sites isn’t just about surfacing content, as its web content management predecessor Site Studio was, it’s about providing a comprehensive framework for your web deployments. Best of all, the exciting updates we see with this 11g release are just the tip of the iceberg of what Sites has to offer.

As a long-time Site Studio devotee, I’ve spent years providing TEAM’s clients with cutting edge solutions to their web content management needs. I’ve watched the product evolve amidst the greater ecosystem of the Internet and I’ve felt the pain of friction between those two tracks. WebCenter Sites represents a maturation of the web content management vision and an enormous pillar in the evolution of what our clients can expect to accomplish with the WebCenter Suite. We couldn’t agree more with the shift from calling the space “web content management” to “web experience management” and when you experience the power, depth, and flexibility that WebCenter Sites brings to the table we’re certain you’ll be as excited as we are.

Details, you ask? Well, we don’t want to dive too deeply in this post, but rest assured we’ll be publishing a series of posts on several powerful aspects of WebCenter Sites and what each one means both as an evolution of the space and for your deployments. We are truly excited to not only bring this evolution to our clients but to help educate the larger community on what this evolution means for everyone. We hope you’ll join us!


Perspectives on the Oracle / FatWire news

August 8, 2011

August 8th, 2011

Oracle recently announced that it had entered into an agreement to acquire FatWire.  Immediately there was a lot of discussion as to how this would affect users of Oracle WCM, such as Real Story Group,  Bloomthink, Fierce Content Management, and Word of Pie  and whether there would be pressure from Oracle for users to migrate from WCM to this newly acquired platform.

TEAM is the premier Oracle Gold Partner for Enterprise 2.0 and in particular in the web content management area, so we have a large stake in the successful implementation and support of many different Oracle solutions.  Although we have no inside knowledge of Oracle’s plans, we have a lot of experience with Oracle’s acquisition strategy and their broad product and platform integration goals.

We believe FatWire is a great addition to the Oracle Fusion Middleware family for a number of reasons:

  • It’s a strong player in Web Experience Management (see below)
  • It has a great customer base (BestBuy, NY Times, Cisco, Barclays)
  • Its architecture fits well with FMW – as did Stellent at the time of its acquisition 5 years ago.

We’ll explore the FatWire architecture in another post, but we did want to expand on the notion of Web Experience Management, because until we saw the following diagram we thought it was just a marketing buzz term.

Image from Oracle Announcement presentation 

This is really the reason why we believe that FatWire will complement rather than replace WCM and Site Studio – the value that FatWire brings to the table is the additional targeting and collaborative capabilities, which were missing from WCM.  It’s likely that the presentation and design tools of FatWire and WCM will be combined and enhanced and that new capabilities will be added whenever the first fully integrated release happens.  In the meantime, Oracle has announced the WebCenter strategy to include all WebCenter, FatWire and UCM.


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